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RoofPruf

How it works

Eight steps, and you know what happens in every one

Roofing has a reputation problem, and it is largely earned: an opaque quote, a crew that arrives when it arrives, work you cannot see, and a guarantee that turns out to be the tile manufacturer’s rather than the contractor’s. We took each of those and built the opposite into the process.

  1. 01

    Online intake

    You tell us the address, the roof type, what is going wrong and how urgent it is, and send whatever photographs you have to hello@roofpruf.com. Five minutes on a phone. We use it to work out how quickly the roof needs looking at; timing is confirmed after we have read it.

    5 minutes
  2. 02

    Roof survey

    We fly the roof and inspect it by hand, record structure, moisture, ventilation and every abutment, and produce a written condition report with annotated photographs. The report is yours whether or not you proceed with us.

    2–3 hours on site
  3. 03

    Structural, snow, wind and permit check

    We run the load case for the actual member sizes against the snow and wind actions at your location, and establish what permission or notification your works require. In Austria that means the directive version your Bundesland has adopted; in Italy it means your comune, your region and your seismic zone.

    Timing confirmed after the survey
  4. 04

    Three fixed packages

    You get the same roof quoted three ways — Basic Reroof, Energy Roof, Solar-Ready Roof — each with a written specification, each with a price that does not move unless the scope does. Comparing them against each other is the point; so is comparing them against another contractor.

    Timing confirmed after the survey scope is settled
  5. 05

    Fixed scope, fixed price, confirmed dates

    One contract naming the products, the build-up, the price, the start date and the handover date. If we open the roof and find rot in a purlin, you get the photograph and a priced variation before anyone cuts anything. Nothing is charged that you have not seen and agreed.

    Signed before we order
  6. 06

    Installation to the scope you signed

    Work runs to the specification you signed and to the dates written into the contract, and the contract names the party answerable for it. Ask to see that party’s trade authorisation before you appoint anyone, us included — in a market with an official roofing shortage, who is standing on the roof is the question worth asking.

    3–15 working days typical
  7. 07

    Documented handover

    The warranty dossier: Declarations of Performance for every product, photographs of every layer before it was covered, the fastening record, the setting-out drawings, the U-value calculation and the guarantee certificates. Digital, permanent, and transferable if you sell the house.

    At completion
  8. 08

    Periodic inspection

    We come back and look at it. Blocked valleys, slipped flashings and failed sealant are cheap to fix and expensive to ignore, and the cheapest roof failure is always the one caught while it is still a displaced tile.

    On an agreed interval

Commitments

Four promises the contract actually contains

Not marketing language — each of these is a clause you can hold us to, and each exists because it is the thing homeowners most often get wrong from a roofing contractor.

  • The price does not move on its own

    A variation requires a photograph of the cause, a written description and your approval before any work is done. "We found more than expected" is not an invoice line.

  • A start date is confirmed in writing, or it is not given

    Four things are checked before a start date exists: who will execute the work, how the roof is reached, what evidence the job needs, and when that executor is actually available. All four are settled in writing before the date is confirmed. A date offered ahead of them is a guess, and it is you who reschedules around it.

  • Hidden layers are photographed

    Membrane laps, counter-battens, valley forming, fastening pattern and every penetration are recorded before they are covered. You can check the work you paid for after it becomes invisible.

  • One party is responsible

    Where we install both the roof and the array, there is a single warranty boundary and a single party answerable for it. You are never asked to work out whose problem a leak is.

Start with the survey. Decide after you have read it.

A fixed-fee survey, a written condition report with annotated photographs, a realistic remaining service life and a costed action list. Credited in full against your project if you go ahead — and still useful if you do not.

Book a roof survey Or see the packages first

Water coming in right now? Mark the enquiry urgent or write to hello@roofpruf.com, and stay off the roof — do what is safe from inside while we read it.