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RoofPruf

Warranty & dossier

Three different things get called "the warranty". Here they are separately.

Roofing advertising blurs together the manufacturer’s product guarantee, the contractor’s workmanship cover and your statutory rights — usually by quoting the longest of the three. They protect different things, they are issued by different parties, and only one of them is a promise from the company standing on your roof. We set out all three, in writing, in every contract.

10 years

RoofPruf workmanship guarantee

Issued by: RoofPruf — the company that did the work

Covers

  • Water ingress caused by our installation
  • Fastening, lapping, sealing and detailing defects
  • Flashing, valley and abutment workmanship
  • Penetrations we formed, including PV entries where we made them
  • Rainwater goods installed by us
  • Callout, labour, access and materials to put a covered defect right

Excludes

  • Storm, hail, fire, impact and other insured events
  • Damage caused by third parties working on the roof after us
  • Blocked gutters and valleys where agreed maintenance was not carried out
  • Pre-existing structural defects we identified in writing and you chose not to address
  • Movement of the building structure itself

30–40 years, product depending

Manufacturer system guarantee

Issued by: The system supplier, not RoofPruf

Covers

  • The product performing as declared for its stated life
  • Frost resistance, UV stability and colour behaviour within stated limits
  • System components used together as the manufacturer specified

Excludes

  • Anything to do with how the product was installed
  • Labour and access costs, unless the specific system guarantee includes them
  • Products installed outside the manufacturer’s stated conditions
  • Mixed systems where components from different suppliers were combined

Set by national law

Your statutory rights

Issued by: National law — it applies whatever any contract says

Covers

  • Non-conformity and defects in the work as delivered
  • In Italy, serious defects and risk of collapse under the ten-year regime
  • Rights that cannot be signed away in a contract

Excludes

  • Nothing — but the periods and notification deadlines are strict and differ by country

The dossier

The dossier is the part nobody else hands over

Once a roof is finished, nearly everything that determines whether it will last is invisible. The dossier is how you verify it anyway — a permanent, digital record of what went on your house, delivered at handover and transferable to the next owner.

  • Declarations of Performance

    Every construction product covered by a harmonised standard or a European Technical Assessment carries a DoP and CE marking. We collect them for every product on your roof rather than leaving you to chase a supplier years later.

  • Photographs of every hidden layer

    Membrane and its laps, counter-battens, battens, valley forming, insulation and its taping, vapour control layer, every penetration — photographed before it was covered, timestamped and geotagged.

  • Fastening record

    The wind fastening calculation for your exposure, and a record of the pattern actually installed. This is the single most common shortcut in roofing and the hardest thing for a homeowner to verify.

  • Thermal calculation

    The U-value calculation for the build-up as constructed, plus the condensation risk assessment — the documents national energy schemes and tax relief claims actually ask for.

  • Setting-out drawings

    Where a PV interface was built in, the exact bracket coordinates so a future installer can mount an array without opening the waterproofing or guessing where the rafters are.

  • Guarantee certificates

    Our workmanship guarantee and every applicable manufacturer system guarantee, registered where registration is required — because an unregistered guarantee is frequently no guarantee at all.

Statutory positions across our markets

These are your rights under national law, independent of anything we or a manufacturer promise. They are summarised here for orientation and are not legal advice — the deadlines in particular are strict.

Market Statutory period Basis
Slovenia Set by the civil code Contractor liability for defects sits in the Obligacijski zakonik, entirely separately from manufacturer product guarantees such as the 33-year and 30-year tile guarantees marketed locally.
Italy 2 years from handover · 10 years for serious defects Article 1667 of the civil code covers non-conformity and defects, with defects generally to be notified within 60 days of discovery and a two-year limitation from handover. Article 1669 establishes a separate ten-year liability for collapse, risk of collapse and serious defects in durable immovable works.
Austria 3 years The statutory Gewährleistung period for immovable property is three years. A commercial Garantie is a separate voluntary undertaking and may be much longer — 30, 33 and 40-year manufacturer guarantees are all marketed here.

Start with the survey. Decide after you have read it.

A fixed-fee survey, a written condition report with annotated photographs, a realistic remaining service life and a costed action list. Credited in full against your project if you go ahead — and still useful if you do not.

Book a roof survey Or see the packages first

Water coming in right now? Mark the enquiry urgent or write to hello@roofpruf.com, and stay off the roof — do what is safe from inside while we read it.